Privacy Policy for ESOM School of Music

Welcome to the privacy statement of ESOM School of Music. Your privacy protection is very important to us. When you visit our website or use our services, your personal information is collected, used, disclosed, and protected in accordance with this policy.

Information We Collect

Personal Data: Upon registering for classes, contacting us, or engaging with our website, we might gather a variety of personal data. This contains your mailing address, phone number, email address, and billing information.

Usage Information: When you use our website, we automatically gather information about your device, IP address, browser type, pages viewed, and timestamps. This data enhances our services by assisting us in better understanding how users interact with our website.

How We Use Your Information

Service Provision: Your personal information is primarily used to provide and manage the services you request. This includes processing enrollments, facilitating payments, and offering customer support.

Enhancing User Experience: We use collected data to tailor our website content, personalize your experience, and improve our services based on user behavior and preferences.

Communication: With your consent, we may use your contact information to send relevant updates, newsletters, promotional materials, or important announcements about our courses, events, or services. You can opt out of these communications at any time.

Information Sharing

Third-Party Partners: We may share necessary information with trusted third-party service providers, such as payment processors or IT support, to assist us in delivering our services effectively.

Legal Compliance: We may disclose your information if required by law, legal proceedings, or to protect the rights, property, or safety of ESOM School of Music, our users, or others.

Data Security

Security Measures: We employ robust security measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure. This includes encryption, firewalls, regular security assessments, and data access controls.

Your Choices

Access and Control: You have the right to access, update, correct, or delete your personal information stored with us. You can also manage cookie preferences and opt out of certain data collection practices through your browser settings.

Children’s Privacy

Our services are not directed to children under the age of 13 without parental consent. We do not knowingly collect or maintain personal information from individuals under this age.

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and revise the "last updated" date accordingly.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please reach out to us at +256-781227712.